1. What kind of products do you offer?
We offer a carefully selected range of beauty products including skincare accessories, creams, facial oils, grooming gadgets, and self-care essentials for both men and women.

2. Are your products suitable for all skin types?
Yes! Our collection includes options for different skin types and concerns. Please refer to individual product descriptions for more details.

3. How long does delivery take?
Orders are typically delivered within 3 to 5 business days after confirmation. We process orders quickly to ensure fast delivery.

4. How is the order confirmed?
Once your order is placed, a member of our team will contact you directly via phone to confirm the details before dispatch.

5. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for all eligible orders.

6. What are the shipping charges?
We charge a flat shipping rate of PKR 250 for all orders, delivered anywhere in Pakistan.

7. What is your refund and return policy?
We offer a refund or exchange within 48 hours of receiving your order, in case of damaged or incorrect items. The product must be unused and in its original packaging. Please contact us promptly to initiate the process.

8. Can I cancel or change my order after placing it?
Orders can only be changed or cancelled before confirmation. Once confirmed over the phone, the order is processed for shipping.

9. How do I contact customer support?
You can reach us via email at thebeautymist901@gmail.com or call us at +92 348 2053026. You can also message us through the contact form on our website. Our team is here to assist you!